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First Aid Training for Schools & Childcare Professionals

Staff Training for Schools

You’re in safe hands with our legally accredited paediatric first aid qualifications and training.

  • Paediatric First Aid Qualifications
  • Emergency Paediatric First Aid
  • Basic Life Support
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Willhan Training - Paediatric First Aid Training in West Midlands

Would you know what to do if a child in your care needed first aid?

Having the correct paediatric first aid provision is not only a statutory requirement for all schools & childcare providers, but it is also extremely important for the safety of children.
First Aid training in West Midlands

Paediatric First Aid Training

We provide a range of Paediatric First Aid courses suitable for schools, nurseries and childcare providers.

Our training courses have been specifically designed to meet the criteria set by the Department for Education’s EYFS Framework.

Qualsafe Awards Registered Centre

Legally accredited qualifications

As a Qualsafe Awards registered training centre, our courses are fully accredited and nationally recognised.

All come with the legally recognised certificate for any industry to prove your hard work as standard.

First Aid and Safety Training in West Midlands

Courses delivered at your location

Our training courses can be delivered on-site at times convenient to you and your school or nursery.

Individuals can also book onto our courses, which run throughout the year.

First Aid and Safety Training in West Midlands

First Aid
Workshops

We regularly provide First Aid workshops for primary & secondary school children as part of their curriculum.

We also offer First Aid Workshops for Parents & Grandparents, providing essential knowledge should your child need urgent first aid.

Our Classroom Courses

These can be taken at one of our regular mixed group courses at our Tamworth based classroom, or a more bespoke course can be arranged at your premises.

QA Level 3 Award in Paediatric First Aid (RQF)

Having the correct paediatric first aid provision is not only a statutory requirement for the majority of childcare providers, it is extremely important for the safety of children. This qualification can be delivered over 2 full days or delivered in-hour at times to suit your nursery or school setting.

The QA Level 3 Award in Paediatric First Aid (RQF) has been specifically designed to meet the criteria set by the Department for Education’s EYFS Framework and is ideal for:

  • Those who have gained a level 2 and/or level 3 childcare qualification and have entered into an early years setting and wish to be included in the staff to child ratios to comply with EYFS requirements.
  • Registered childminders and assistants who are required to hold a current and full paediatric first aid certificate in order to comply with the EYFS requirements.
  • Anyone who has a non-professional involvement with infants and children, such as parents, grandparents and want to learn key paediatric first aid skills.

Successful candidates will learn the roles and responsibilities of the paediatric first aider, and will be equipped with the necessary skills to administer safe and effective treatment when dealing with a range of paediatric first aid situations.

Topics covered:

  • The roles and responsibilities of a paediatric first aider
  • Assessing an emergency situation
  • Dealing with an unresponsive infant or child
  • Recovery Position
  • CPR and defibrillation
  • Choking
  • Head, neck and back injuries
  • Fractures
  • Anaphylaxis and allergic reactions
  • Meningitis
  • Sepsis
  • Asthma
  • Febrile Convulsions
  • Seizures
  • Diabetic Emergencies
  • Poisoning
  • Burns and scalds
  • Electric Shock
  • External Bleeding
  • Hypovolaemic Shock
  • Eye, ear and nose conditions
  • Bites and stings
  • Minor Injuries
  • Treatment for hot and cold body
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Bespoke first aid training for lunchtime supervisors

At willhan training we work with many school head teachers to provide bespoke training in first aid for lunchtime supervisors and aftercare staff:

Sessions can be as short as one hour in duration to a full 6-hour first aid course.

Topics are based around the needs of your school working with you to ensure you get the training that is right for your school or nursery. These sessions can be provided at your school/nursery at times to suit you.

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QA Level 3 Combined First Aid at Work and Paediatric First Aid Course (RQF)

The Combined First Aid at Work and Paediatric First Aid Course is ideal for those who work in settings that require both first aiders and paediatric first aiders, such as schools, sports clubs or other childcare settings.

This Combined QA Level 3 Award in First Aid at Work (RQF) and the QA Level 3 Award in Paediatric First Aid (RQF)   enanbles candidates to gain the skills and knowledge needed to provide both adult and paediatric first aid, whilst minimising the number of training days required to achieve both qualifications.

This  course is both cost efective and reduces the amount of time staff attend first aid courses, delivered  to suit the needs of your nursery or school setting. Call for further details.

Topics covered:

  • Roles and responsibilities of both first aiders and paediatric first aiders
  • Assessing an incident
  • Casualty assessment
  • Managing an unresponsive casualty
  • Recovery position
  • CPR and defibrillation
  • Heart attack and Angina
  • Stroke
  • Choking
  • Epilepsy
  • Asthma
  • Meningitis
  • Diabetes
  • Anaphylaxis
  • Shock
  • Sepsis
  • Seizures
  • Febrile convulsions
  • Head, neck and spinal injuries
  • Wounds, bleeding and hypovolaemic shock
  • Chest injuries
  • Fractures
  • Dislocations, sprains and strains
  • Burns and scalds
  • Hypoxia
  • Hyperventilation
  • Minor injuries
  • Eye, nose and ear injuries
  • Poisoning
  • Electric shock
  • Incident reporting
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QA Level 3 Award in Emergency Paediatric First Aid (RQF)

This qualification is ideal for anyone who cares for infants and children, such as: parents, guardians, grandparents or those who have a professional involvement with infants and children and want to learn key paediatric first aid skills.

The QA Level 3 Award in Emergency Paediatric First Aid (RQF)qualification  delivered over 6-7 hours has been designed in-line with the current Early Years Foundation Stage (EYFS) requirements and is ideal for:

  • Those who have gained a level 2 or 3 childcare qualification and have entered into an early years setting and wish to be included in the staff to child ratios to comply with the EYFS requirements.
  • Anyone who cares for infants and children, such as parents,guardians, grandparents or those who have an involvement with infants and children and want to learn key paediatric first aid skills.

Successful candidates will learn the roles and responsibilities of the emergency paediatric first aider, and will be equipped with the skills needed to deal with a range of paediatric first aid situations.

Topics covered:

  • The roles and responsibilities of an emergency paediatric first aider Assessing an emergency situation
  • Dealing with an unresponsive infant or child
  • Recovery Position
  • CPR and defibrillation
  • Choking
  • Minor Injuries
  • Bites and Stings
  • Seizures
  • External Bleeding
  • Hypovolaemic shock
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QA Level 3 Award in Paediatric First Aid (Annual Refresher) (RQF)

The QA Level 3 Award in Paediatric First Aid (Annual Refresher) (RQF) qualification has been specifically designed to allow qualified paediatric first aiders to refresh their knowledge and practise essential paediatric first aid skills every year until requalification training is required. Successful candidates will leave the course with a renewed confidence having practised essential paediatric first aid procedures, such as performing CPR, dealing with a choking casualty and much more.

Topics covered:

  • Assessing an incident
  • Managing an unresponsive infant or child
  • Recovery Position
  • CPR and defibrillation
  • Choking
  • Seizures
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QA Level 3 Award in Emergency First Aid at Work (RQF)

The QA Level 3 Award in First Aid at Work (RQF) qualification is specifically designed for individuals who wish to act as a first aider in their workplace. Successful candidates will learn how to manage a range of injuries and illnesses that could occur at work and will be equipped with the essential skills needed to give emergency first aid. What’s more, as a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks introduced in the recent HSE changes.

Topics covered:

  • The roles and responsibilities of an emergency first aider
  • Assessing an incident
  • Managing an unresponsive casualty
  • CPR and defibrillation
  • Recovery Position
  • Choking
  • Seizures
  • Shock
  • Wounds and bleeding
  • Minor injuries
  • Cuts, grazes and bruises
  • Minor burns and scalds
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QA Level 3 Award in First Aid at Work (RQF)

The QA Level 3 Award in First Aid at Work (RQF) This qualification is specifically designed for individuals who wish to act as a first aider in their workplace. Successful candidates will learn how to manage a range of injuries and illnesses  that could occur at work and will be equipped with the essential skills needed to give emergency first aid. What’s more, as a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks introduced in the recent HSE changes.

Is your Workplace Prepared? QA Level 3 Award in Certificate valid for 3 years Ofqual

Regulated 3 day course

Topics covered:

  • The role and responsibilities of a first aider
  • Assessing an incident Managing an unresponsive casualty
  • CPR and defibrillation
  • Recovery Position
  • Heart Attack
  • Stroke
  • Choking
  • Epilepsy
  • Asthma
  • Diabetes
  • Anaphylaxis
  • Shock
  • Head and spinal injuries
  • Chest injuries
  • Wounds and bleeding
  • Fractures
  • Sprains, strains and dislocations
  • Minor injuries
  • Burns and scalds
  • Poisoning
  • Eye injuries
  • Sepsis
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QA Level 3 Award in First Aid at Work requalifying Course (RQF)

Did you know that all workplace first aiders must complete requalification training every 3 years in order to continue carrying out their role?

The QA Level 3 Award in First Aid at Work (RQF) Requalifying Course is specifically  designed to allow first aiders to renew their first aid at work qualification when their certificate is due to expire.

During this 12-14 hour course, candidates will have the opportunity to practise essential first aid procedures, as well as learn the latest techniques for dealing with emergency situations and managing injuries and illnesses in the workplace. What’s more, as a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid  training, without having to undertake any lengthy due diligence checks.

Topics covered:

  • The role and responsibilities of a first aider
  • Assessing an incident
  • Managing an unresponsive casualty
  • CPR and defibrillation
  • Recovery Position
  • Heart Attack
  • Stroke
  • Choking
  • Epilepsy
  • Asthma
  • Diabetes
  • Anaphylaxis
  • Shock
  • Head and spinal injuries
  • Chest injuries
  • Wounds and bleeding
  • Fractures
  • Sprains, strains and dislocations
  • Minor injuries
  • Burns and scalds
  • Poisoning
  • Eye injuries
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QA Level 2 Award In Basic Life Support and Management of Anaphylaxis (RQF)

Anaphylaxis is a severe and life-threatening allergic reaction, which requires immediate medical attention. With the number of sufferers increasing each year, it is extremely important to know what to do when faced with this acute emergency condition.

The QA Level 2 Award in Basic Life Support and Management of Anaphylaxis (RQF) qualification has been designed for those who have a specific responsibility at work, at home or in voluntary and community activities, to provide basic life support and manage anaphylaxis when dealing with an emergency.

Successful candidates will be able to recognise the signs and symptoms of anaphylaxis, and will be equipped with the vital skills needed to administer safe, prompt and effective treatment.  

Topics covered:

  • Chain of survival
  • Incident and casualty assessment
  • Managing an unresponsive casualty
  • CPR and defibrillation
  • Recovery Position
  • Common anaphylaxis triggers
  • Signs and symptoms of anaphylaxis
  • Treatment
  • Medication
  • Adrenaline auto-injectors
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QA Level 2 Award in Basic Life Support for Adults and Children (RQF)

The QA Level 2 Award in Basic Life Support for Adults and Children (RQF) is a regulated and nationally recognised qualification designed to equip candidates with the essential skills needed to administer safe, prompt and effective basic life support in an emergency situation.

It is the perfect qualification for those who have a specific responsibility at work, or in voluntary and community activities to provide basic life support for adults and children.

It is also ideal for qualified first aiders who are looking to refresh their knowledge and practise the latest basic life support techniques.

Topics covered:  

  • Assessing an incident
  • Managing an unresponsive casualty who is not breathing normally
  • Recognising when to commence CPR and defibrillation
  • Adult CPR and defibrillation
  • Child CPR and defibrillation
  • Infant CPR and defibrillation
  • Managing an unresponsive casualty who is breathing normally
  • Assessing levels of consciousness:
  • Opening the airways
  • Checking breathing
  • Recovery Position
  • Managing choking
  • Recognising the signs of choking
  • Choking treatment for adults,children and infants
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QA Level 1 Award in Fire Safety

Ofqual regulated  half-day course

The QA Level 1 Award in Fire Safety Awareness (RQF) is a regulated and nationally recognised qualification designed for those who want to increase their awareness of fire safety in the workplace. Candidates will learn basic fire safety principles in order to ensure they are keeping themselves and others in the workplace safe at all times. They will also learn what to do in the event of an emergency and the simple measures that can be taken to control the risk of fires. With subjects covered in just half a day, this course is an ideal way to ensure that all employees have a good understanding of fire safety, whilst minimising disruption to your organisation’s day to day activity.

What's Covered:

  • Causes of fires in the workplace
  • The costs of fires in the workplace for employers, employees and society
  • Basic fire safety duties and responsibilities
  • Actions to be taken in the event of a fire
  • Principles of fire risk control
  • Key elements for effective fire risk management
  • The fire triangle and controlling fire risks
  • Fire risk control measures
  • Fire prevention measures
  • Safe use of portable fire-fighting equipment
  • Fire safety equipment checks
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QA Level 2 Award in Fire Safety (RQF)

Ofqual regulated 1 day course Fire Safety (RQF)

Is your Workplace Safe?

Did you know that breaches of fire safety laws can result in unlimited fines and imprisonment? The QA Level 2 Award in Fire Safety (RQF) is a regulated and nationally recognised qualification that has been specifically designed for anyone who has a specific responsibility for fire safety in the workplace, such as designated fire wardens/fire marshals. Successful candidates will gain an understanding of fire safety management at work and the specific roles and responsibilities related to fire safety in the workplace.  

Successful candidates will gain an  understanding of fire safety management  at work and the specific roles and
responsibilities related to fire safety in the workplace.

  • Causes of fires in the workplace
  • The fire triangle
  • Hazards during and after a fire
  • Fire and smoke spread
  • Identifying and controlling fire hazards:
  • Fire prevention
  • Fire detection and raising the alarm
  • Means of escape
  • Principles of extinguishing fires
  • Fire-fighting equipment and systems
  • Fire safety laws
  • Duties and responsibilities of employers and employees
  • Undertaking a fire safety inspection
  • Fire safety risk assessments
  • Contents of a fire safety briefing
  • Roles and responsibilities of the nominated fire warden:
    - On a day-to-day basis
    - During an emergency
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Our Blended Learning Courses

Combining remote training and e-learning with the traditional face to face teaching.

  • Reduce staff time away from their core roles
  • Complete the online learning package in "bitesize" parts at times to suit you.
  • More cost effective than traditional classroom courses.

Blended Learning QA Level 3 Award in Paediatric First Aid (RQF)

An outstanding, interactive e-learning package and 1 day face-to-face first aid workshop.

Ideal for anyone who cares for children in a professional or non-professional capacity, you will gain the necessary skills to administer safe and effective treatment for a range of paediatric first aid situations.

With our new Blended Learning option, you can now complete our innovative e-Learning before completing one tutor-led workshop in the classroom focussing on the practical side of Paediatric First Aid.

The Early Years Foundation Stage (EYFS) Statutory Framework requires all early years providers in England to have at least one person with a valid paediatric first aid certificate on the premises and available at all times when children are present.

If a child in your care needed first aid – would you know what to do?

This state of the art interactive blended learning online package providers knowledge in:

  • Role and responsibilities of paediatric first aider
  • Infection control
  • Accident report/incident record reports
  • Incident and casualty assessment
  • Scene survey, primary survey and calling for help
  • Hypoxia
  • Recognition features
  • Shock Recognition and treatment
  • Diabetes Recognition and treatment
  • Asthma (including respiratory system) Recognition and treatment
  • Meningitis and sepsis Recognition and treatment
  • Management of a seizure Recognition and treatment
  • Febrile convulsions Recognition and treatment
  • Allergic reaction and anaphylaxis Recognition and treatment
  • Poisons Recognition and treatment
  • Burns and scalds (including electrical and chemical burns) Recognition and treatment
  • Electric shock Recognition and treatment
  • Fractures, dislocations, sprains and strains Recognition and treatment
  • Head, neck and spinal injuries Recognition and treatment
  • Foreign bodes (eyes, ears and nose) Recognition and treatment
  • Eye Injuries Recognition and treatment
  • Extremes of heat and cold Recognition and treatment
  • Minor injuries Recognition and treatment of bites, stings, small cuts, grazes, bumps, bruises, small splinters and nose bleeds

One day face-face workshop

You will then attend a one day practical workshop which ensures you gain practical skills in the following:

  • Recap of knowledge learnt from your blended online learning package
  • CPR and AED use for infant & Child
  • Unconscious casualty Recognition, treatment and practical
  • Choking casualty Recognition, treatment and practical
  • External bleeding and shock Recognition, treatment and practical
  • Adrenaline Auto-Injector practical
  • Fractures, dislocations, sprains and strains Including slings practical
  • Head, neck and spinal injuries Including practical's
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Blended Learning QA Level 3 Award in First Aid at Work (RQF)

Did you know that an estimated 555,000 workers in Britain sustained an injury at work in 2017/18?

The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work.

This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training. However, having the correct first aid provision in the workplace is not just a legal requirement,

it is incredibly important for the safety of all members of staff!

Our blended learning QA Level 3 Award in First Aid at Work (RQF) qualification is specifically designed for individuals who wish to act as a first aider in their workplace, without having to attend 3 days of classroom teaching.

Our state of the art learning resources programme provided supplied by Qualsafe Awards enables you to gain knowledge and  theory in your own time before attending a 2day First Aid at Work workshop, saving you time and money, safe in the knowledge you are still gaining a legally accredited quality First Aid at Work qualification

Successful candidates will learn how to manage a range of injuries and illnesses that could occur at work and will be equipped with the essential skills needed to give emergency first aid. What’s more, as a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks.

The Blended learning -QA Level 3Award in First Aid at Work (RQF)-  consists of 2 parts:  Part 1: Complete our amazing, interactive e-Learning package.

Part 2: Delegates attend a 2-day classroom-based workshop

PART 1

TOPICS COVERED IN PART 1 – eLearning session

  • Role and responsibilities of first aid
  • Infection control, consent,
  • First aid equipment
  • Incident reporting
  • Incident and casualty assessment:
  • Calling for help
  • Secondary survey
  • Hypoxia
  • Epilepsy
  • Diabetes Recognition and treatment
  • Asthma
  • Hyperventilation Recognition and treatment
  • Burn sand scalds (including electrical and chemical burns) Recognition and treatment
  • Eye injuries Recognition and treatment
  • Poisons Recognition and treatment
  • Anaphylaxis Recognition
  • Chest injuries Recognition and treatment
  • Angina and heart attack
  • Stroke Recognition and treatment
  • Fractures
  • Dislocations
  • Sprains and strains
  • Spinal injuries

PART 2

Topics covered in part 2 - Day 1-classroom based workshop

Recap e-learning topics and practical application:

  • Role and responsibilities of the first aider:
  • Infection control
  • Consent,
  • First aid equipment
  • Incident reporting
  • Incident and casualty assessment: Scene survey, primary survey, calling for help/information practical application
  • Minor burns & scalds
  • CPR and AED: Unresponsive casualty not breathing normally Recognition, treatment and practical assessment
  • Unconscious casualty breathing normally: Recognition, treatment and practical assessment
  • Management of a seizure
  • Choking casualty: Recognition, treatment and practical assessment
  • Shock: Types, recognition and treatment
  • External bleeding: Recognition, treatment and practical assessment
  • Minor injuries: Small cuts, grazes, bumps and bruises, small splinters, and nosebleed.

Day 2-classroom based workshop. Recap e-learning topics: including practical application.

  • Poisons Recognition and treatment
  • Asthma Recognition and treatment
  • Anaphylaxis Recognition and treatment
  • Chest injuries Recognition and treatment
  • Angina and heart attack Recognition and treatment
  • Stroke Recognition and treatment
  • Fractures, dislocations, sprains and strains Recognition, treatment and practical
  • Head and spinal injuries Recognition, treatment and practical assessment
  • Epilepsy Recognition and treatment
  • Diabetes Recognition and treatment
  • Secondary survey Recognition, treatment and practical assessment
  • Eye injuries Recognition and treatment
  • Burns and scalds Recognition and treatment
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Blended Learning QA Level 3 Award in First Aid at Work requalification (RQF)

Our state of the art e-learning resources programme provided supplied by Qualsafe Awards enables you to gain knowledge and  theory in your own time before attending a 1 day First Aid at Work requalification workshop, saving you time and money, safe in the knowledge you are still gaining a legally accredited quality First Aid at Work qualification

This Qualsafe Awards blended course you will still learn the latest techniques for dealing with emergency situations and managing injuries and illnesses in the workplace and what’s more, as a regulated qualification, employers can book this course for their employees and rest assured that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks.

The Blended learning -QA Level 3 Award in First Aid at work requalification course  (RQF)-  consists of 2 parts:

 Part 1: complete our amazing, interactive e-Learning package.

Part 2: Delegates attend a 1-day classroom-based workshop

TOPICS COVERED IN PART 1 - e-Learning session

  • Role and responsibilities of the first aider:
  • Infection control, consent, first aid equipment
  • Incident reporting
  • Incident and casualty assessment: Scene survey, the primary survey, calling for help/information
  • Secondary survey
  • Hypoxia Recognition and treatment
  • Epilepsy Recognition and treatment
  • Diabetes Recognition and treatment
  • Asthma (including respiratory system)Recognition and treatment
  • Hyperventilation Recognition and treatment 25mins
  • Burns and scalds (including electrical and chemical burns) Recognition and treatment
  • Eye injuries Recognition and treatment
  • Poisons Recognition and treatment
  • Anaphylaxis Recognition and treatment
  • Chest injuries Recognition and treatment
  • Heart conditions Recognition and treatment of angina and heart attack
  • Stroke Recognition and treatment
  • Fractures, dislocations, sprains and strains Recognition and treatment
  • Spinal injuries Recognition and treatment

PART 2  - 1-day classroom-based workshop to complete First Aid practical’s, recap knowledge taught on part 1-e-learning session and included following topics :

  • Unresponsive casualty not breathing normally Demonstration of CPR & AED (primary survey theory covered in pre-learning) CPR & AED learner practice
  • Unconscious casualty breathing normally. Recovery position. (inc. seizure management)
  • Choking casualty – Practical
  • External bleeding Including treatment for shock and bandaging practical
  • Minor injuries: Small cuts, grazes, bumps and bruises, small splinters, nosebleeds.
  • Factures treatment – slings – Practical (theory covered in pre-learning)
  • Head injuries
  • Spinal injuries
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Our e-Learning Courses

Truly comparable to a classroom experience, this interactive learning method brings theory training to life with a variety of immersive activities, quizzes and videos.

Our e-learning courses are an excellent way to refresh current knowledge at times to suit you.

e-Learning QA Level 2 Award in Food Safety Training

Our Food Safety e-Learning course provided by Qualsafe Awards incorporates high-quality videos, fully immersive quizzes, and activities ideal for those working or planning to work in the food industry. Guaranteed to provide learners with the highest possible standard of learning, our food safety e-Learning course allows learners to build an understanding of the importance of safe food handling practices and keeping food safe.

This course is great for individuals who come into contact with food handling due to the nature of their work.

  • Topics covered include food safety laws
  • Types of contamination and the associated risks
  • The importance of personal hygiene and more.
  • Combines clear, up-to-date information with images and diagrams to help make learning as simple as possible.

This e-learning course is for anyone working in or thinking of working within the food industry. this course is ideal to refresh your knowledge or learn vital food safety knowledge to ensure you are safe working within the food safety industry

This course on its own doesn't NOT come with a regulated qualification but will count as continual professional development.

Login details to complete this course will be provided within 2 working days of payment being received.

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e-Learning QA Level 2 Award in Food Safety in Catering (RQF)

Our Food Safety e-Learning course provided by Qualsafe Awards incorporates high-quality videos, fully immersive quizzes, and activities ideal for those working or planning to work in the food industry. Guaranteed to provide learners with the highest possible standard of learning, our food safety e-Learning course allows learners to build an understanding of the importance of safe food handling practices and keeping food safe.

This course is great for individuals who come into contact with food handling due to the nature of their work and for anyone working within the following food industry sectors and required a nationally recognized qualification in:

QA Level 2 Award in Food Safety for Catering (RQF)

Topics covered:

  • The importance of food safety
  • Food safety laws
  • Legal responsibilities of food handlers
  • Types of contamination and the associated risks:
  • Bacteriology
  • Food poisoning
  • Foodborne illnesses
  • An introduction to Hazard Analysis and Critical Control Points (HACCP)
  • Personal hygiene
  • Workflow, work surfaces, and equipment
  • Cleaning and disinfection
  • Waste disposal
  • Pest control
  • Safe food handling practices including time and temperature controls
    • Preparation
    • Cooking & reheating
    • Chilling
    • Cooling
    • Freezing
    • Thawing
    •Hot holding
    •Displaying food
    • Core temperatures
    • Food preservation
    • Storage
  • Stock control procedures
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Client testimonials

We have lots of happy clients throughout the West Midlands. Some have been kind enough to leave us a review.

Sharon Simpson

Thoroughly enjoyed our First Aid at Work.  It was very informative in a very relaxed atmosphere. Our trainer Louise Vickers explained everything very clearly and if you didn't understand she would go over it again in a way that you didn't feel embarrassed for asking.

E

Emma Daniels

What a brilliant course. Louise is a fabulous teacher and has endless patience, she will explain things in a way that makes it seem easy and even the silliest questions are answered without making you feel silly.

Lindsay Beech

I love Louise’s courses.

Always fun and she makes sure everyone fully understands what she is teaching. Always gives me confidence in my abilities. Thank you Louise.

Chloe Birch

A really informative course and Louise was brilliant explaining everything and making everyone feel welcome.

This has made me feel more confident with the information and knowledge I now know.

L

Louise Harris

We have used Willhan Training quite a few times now for infection control training and first aid.

I would highly recommend Louise to anyone looking for courses!

Nadia Reznik

Fantastic course with Louise in Tamworth, she really ensured everyone understood each topic before moving on to the next and made it fun whilst being informative.

N

Nadine Shaw

Our staff were very pleased with the training offered, they said Louise was very professional and she taught them things they hadn't learnt from a previous course with St Johns Ambulance.



Who we have worked with

Birmingham Community Healthcare NHS Foundation TrustCentre for DentistryArthur Terry Learning PartnershipLearning Trust for ExcellenceYMCA